Privacy Policy
This page explains what personal information I collect, how I use it, and the choices you have. It applies to drmarkarcuri.com and the services I offer through it.
Last updated: July 22, 2026
The person behind this site
I am Dr. Mark A. Arcuri, an integrative coach, author, and psychology professional writing and working from Querétaro, México. This website, drmarkarcuri.com, is mine, and the publishing imprint A Life Aligned Press is part of the same practice.
Through this site I offer integrative coaching to clients worldwide, speaking and workshops, and my writing. Psychological assessment is available to clients located in New Mexico through Division of Vocational Rehabilitation referral. Coaching and assessment are delivered by secure video. Speaking and workshops are offered either virtually or in person, depending on the engagement.
Throughout this policy, "I" and "my" refer to Dr. Mark A. Arcuri and this practice. If you would like more context on how I work, you may also want to read the Disclaimer and Client Information and the Inclusion and Equity Policy.
Information I collect
Information you provide
- Contact form: my contact form is a custom form that submits securely to Google Forms within a Google Workspace account covered by a Business Associate Agreement. It collects your name, email address, the nature of your inquiry, an optional phone number, and whatever you choose to write in your message.
- Scheduling: if you book a discovery call, my scheduling provider collects the details needed to hold that appointment, such as your name, email address, and selected time.
- Email and newsletter: if you subscribe, my email provider collects your name and email address so I can send you what you signed up to receive.
- Client and assessment records: if we work together, or if you are referred for assessment, I keep the records required for that professional relationship, handled according to applicable law and professional standards.
- Payment details: handled by third-party processors. I do not store full payment card numbers.
Information collected automatically
- Device and usage data: IP address, browser type and version, pages viewed, time on page, and referring or exit pages.
- Cookies and similar technologies: used to keep the site working, remember preferences, and understand how the site is used. See Cookies below.
- Embedded content: some pages include embedded media or subscription forms from other services. Those providers may set their own cookies and collect usage data under their own policies.
A note on sensitive information. Please do not send clinical details, health information, or anything confidential through a general contact form or by email. If you are an assessment client, I will tell you which secure channel to use.
How I use information
- Respond to your inquiries and provide the services you request
- Schedule sessions and manage program, workshop, or event logistics
- Send letters, updates, or news if you have asked to receive them
- Maintain the professional records that coaching and assessment work require
- Improve the site's content, performance, and security
- Meet legal and professional obligations
- Prevent, detect, and investigate misuse or security incidents
- Understand general usage trends through aggregated, non-identifying analytics
How long I keep information
I keep personal information only as long as needed for the purposes described here: to provide services, to meet legal, professional, and record-keeping obligations, to resolve disputes, and to enforce agreements. Retention periods vary by the type of information and the context in which it was collected. Clinical and assessment records are retained for the period required by applicable law and professional standards.
Your rights and choices
Depending on where you live, you may have additional rights under laws such as the GDPR or state privacy statutes. I will honor applicable requests, subject to identity verification and any legal or professional exemptions that apply, including record-retention requirements for clinical work.
To exercise any of these rights, please contact me.
How I protect information
I use reasonable administrative, technical, and physical safeguards to protect personal information, including secure video for sessions and a contact form that submits through a Google Workspace account covered by a Business Associate Agreement.
No method of transmission or storage is completely secure. Please share only what is appropriate to the channel you are using, and reach out if you are unsure which channel to use.
International data transfers
I live and work in México, and my service providers may process data in the United States and other countries. If you visit this site or work with me from outside those countries, your information may be transferred to, stored in, and processed in a country other than your own, under laws that may differ from those where you live.
Children's privacy
This site and my services are intended for adults. I do not knowingly collect personal information from children under the age set by applicable law. If you believe a child has provided information to me, please contact me so I can take appropriate action.
Changes to this policy
I may update this policy to reflect changes in how I work, or in legal and regulatory requirements. When I make a material change, I will post the revised policy here with a new "Last updated" date. Please review this page from time to time.
Questions about your privacy?
If you have a question or a request about your information, write to me. I aim to respond within one to two business days.