About Carlos

Operations, hospitality, and heart.

I keep our work grounded, warm, and beautifully organized. From logistics to community, my job is to make sure your experience feels considered from start to finish.

Portrait of Carlos Ramírez, office manager and hospitality lead for the practice
  • 📍 Based in Querétaro, México
  • 💼 Office Manager, Transformational Life Guidance
  • 🎓 MBA, Management of Technology
  • 🧰 Loves leatherwork and 3D printing
The Story

My story

Carlos in Querétaro, México

Born and raised in Chihuahua, México, I have always been drawn to helping people reach their potential and to building systems that make life easier for everyone. I believe every change carries opportunity: a chance to grow, to contribute, and to move forward with purpose.

Today I call Querétaro home. I love hosting friends and cooking for my husband, Victor, and our son, Kevin. When I am not organizing life behind the scenes, you will often find me experimenting with fine leatherwork or exploring what is possible with 3D printing.

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My background blends technology, management, and community service. I have worked in government, hospitality, not-for-profits, and international business. I completed an MBA in Management of Technology, and for my thesis I collaborated with small coconut producers in rural México to develop sustainable technology solutions that improved local livelihoods.

What ties everything together is service: meeting people with warmth, optimism, and a practical mindset. Whether it is coordinating details, improving systems, or welcoming community, I am here to make your experience smooth and meaningful.

The Role

What I do here

The details that make everything else possible.

Administrative backbone

Scheduling, client coordination, and day-to-day operations that keep everything running smoothly.

Client experience and events

Intake coordination and initial testing support for psychological assessments. Planning and support for seminars, courses, and community gatherings from start to finish.

Digital presence

Maintaining and improving our online platforms so people can find what they need and feel welcome before they ever walk through the door.

In Their Words

Kind words about Carlos

I love working with Carlos. He is very professional, competent, but also a fun and pleasant person to work with. He always makes sure things are done correctly and in a timely manner.
J.A., Secretary
It is always a pleasure to work with Carlos. He is very helpful and goes the extra mile. Carlos always has a positive attitude and is a true team player.
L.T., Rehabilitation Technician

Selected comments from colleagues and partners.

Glad you are here

If you would like to connect about logistics, events, or community, I am happy to help.

Portrait of Dr. Mark Arcuri

Meet Dr. Mark

Integrative coach, author, and psychology professional helping people align with what matters and create lasting, authentic change.