Terms of Service
These terms explain how this website, my writing, and my services work, what you can expect from me, and what I ask of you.
Last updated: July 22, 2026
Psychological Assessment
Available through Division of Vocational Rehabilitation referral, to clients located in New Mexico.
Regulated serviceIntegrative Coaching
Available worldwide by secure video, from my base in Querétaro, México.
Personal developmentGroups, Courses, and Events
Educational and experiential, offered virtually or in person. Not therapy.
Programs and retreatsAcceptance of these terms
These terms govern your use of this website and of the mailing list, classes, groups, events, digital products, and professional services I provide. By visiting this site, subscribing, registering, purchasing, or booking, you agree to them. If you do not agree, please do not use the site or book a service.
Who I am
I am Dr. Mark A. Arcuri, an integrative coach, author, and psychology professional working from Querétaro, México. Through this site I offer integrative coaching, psychological assessment through Division of Vocational Rehabilitation referral in New Mexico, speaking and workshops, and my writing, including books published through A Life Aligned Press.
Throughout these terms, "I" and "my" refer to me and this practice, and "you" refers to the person using the site or receiving a service.
Scope of services
Psychological assessment
Psychological assessment is available through Division of Vocational Rehabilitation referral, to clients located in New Mexico at the time of service, delivered by secure video under New Mexico licensure. It follows applicable professional standards and regulations. Assessment is distinct from psychotherapy and from coaching, and it is offered through referral rather than open enrollment.
Integrative coaching
Coaching supports clarity, alignment, and action toward your own goals. It may include reflective practices, mind-body skills, psychoeducation, and gentle accountability. Coaching is not psychotherapy, counseling, diagnosis, treatment, or medical or legal advice, and it is not regulated as health care.
Speaking, workshops, groups, and courses
Talks, workshops, retreats, groups, and courses are educational and experiential. They are offered virtually or in person, depending on the engagement. Individual offerings may carry their own descriptions, pricing, schedules, and eligibility requirements, which are posted at registration or purchase.
Not medical, emergency, or legal advice
- Coaching and educational materials support personal development. They do not diagnose, treat, or prevent any medical or mental health condition.
- Please consult a qualified provider about your health or mental health, and do not delay seeking care because of something you read or heard here.
- If you are in crisis, contact your local emergency number, in the U.S. dial 911, or call or text 988 for the Suicide and Crisis Lifeline. This site and my services are not monitored for emergencies.
- Nothing here is legal, financial, or other professional advice.
What I ask of you
- Provide accurate information, and keep your contact and billing details current.
- Engage actively, and complete any forms or questionnaires we agree are part of the work.
- For virtual sessions, arrange a private space where you can speak freely, with a stable internet connection.
- Confirm that it is lawful for you to receive services where you are physically located at the time of service.
Scheduling, cancellations, and lateness
- Rescheduling and cancellation Please give at least 24 hours' notice. Late cancellations or missed appointments may be charged up to the full session fee.
- Lateness Sessions end at the scheduled time. Arriving late may shorten your session without reducing the fee.
- If I need to cancel I may reschedule for illness, emergency, or circumstances beyond my control. I will give you as much notice as I can, along with the option to rebook or, where applicable, receive a refund.
Fees, payment, and refunds
- Pricing Current fees appear at booking or checkout. Fees may change going forward, and any change applies to future bookings rather than ones already made.
- Payment I accept common electronic payments through third-party processors. By paying, you authorize charges for the amounts due, including any applicable taxes and fees.
- Refunds Unless a written guarantee applies to a specific product or event, fees for coaching and assessment are generally non-refundable once the session or service window has begun.
Confidentiality and privacy
- See my Privacy Policy for how I collect, use, and protect personal information.
- Confidentiality in psychological assessment follows applicable professional standards and law.
- Coaching is kept confidential to the extent the law allows. Coaching is not clinical care and is not regulated as health care, so it does not carry the same legal protections.
- I may disclose information where the law requires it, or where disclosure is necessary to prevent imminent harm.
Virtual sessions and where you are located
- Coaching and assessment sessions are held by secure video. Speaking, workshops, and retreats may be virtual or in person.
- You are responsible for confirming that receiving services is lawful where you are physically located at the time of service.
- For psychological assessment, you must be located in New Mexico, unless the law permits otherwise and we have agreed in writing.
- Technology sometimes fails. If a session drops, I will try to reconnect, and if that is not possible we will reschedule.
Groups, courses, programs, and events
- Group settings are educational and supportive rather than therapeutic. Please keep discussions respectful, and do not share other participants' information outside the group.
- Live sessions may be recorded for participants or for internal quality purposes. I will tell you when a session is being recorded.
- Access to course materials is personal to you, and may be time-limited as stated at purchase.
- Harassment, hate speech, or disruptive behavior may result in removal without refund. Please do not post or transmit content that is unlawful, defamatory, or infringes anyone's rights.
Intellectual property
The materials on this site and in my courses and sessions, including text, graphics, video, downloads, and frameworks, are owned by or licensed to me. You receive a personal, non-transferable license to view and use that content for your own purposes. Please do not reproduce, distribute, modify, or create derivative works from it without my written permission.
Testimonials and outcomes
Testimonials reflect the real experiences of individual clients, and results vary. I do not guarantee any particular outcome. What unfolds depends on many things, including your own effort, your circumstances, and what you carry forward between sessions.
Minors
Services for minors, where offered, require the consent of a parent or legal guardian and may be limited by jurisdiction. Please contact me before booking so we can confirm what is appropriate.
Technology, availability, and third-party links
- I aim for reliable access to this site, and I cannot guarantee that it will be uninterrupted or error-free.
- Third-party platforms for video, payments, scheduling, and email have their own terms and privacy practices. I am not responsible for their content or policies.
- Links to other sites are offered for convenience and are not endorsements of everything found there.
Changes to these terms
I may update these terms from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continuing to use the site or my services after a change means you accept the updated terms.
Governing law and resolving disputes
These terms are governed by the laws of the State of New Mexico, USA, without regard to its conflict of law principles. Before filing a claim, we agree to attempt a good-faith resolution through written notice and a thirty-day period of discussion. Either of us may bring a claim in small claims court where the jurisdictional requirements are met. To the extent permitted by law, we each waive the right to a jury trial.
Questions about these terms
If anything here is unclear, or you would like to understand how it applies to your situation, please reach out. I am glad to talk it through.
Nothing on this page replaces a written agreement for a specific service or program. Where the two differ, the more specific agreement controls.
Begin where you are
If this feels like a fit, I would be glad to hear from you.