Your trust matters
Privacy Policy
This page explains what personal information we collect, how we use it, and the choices you have. It applies to drmarkarcuri.com and related services offered by Transformational Life Guidance.
Who we are
Transformational Life Guidance (“we,” “us,” “our”) operates drmarkarcuri.com and offers integrative coaching worldwide, licensed psychological services to clients physically located in New Mexico, and education (speaking, workshops, retreats). Services are provided by secure video only.
Related policies: Disclaimer & Client Information · Inclusion & Equity Policy
Information we collect
Information you provide
- Contact forms (WPForms): name, email, message content, and any details you choose to share.
- Scheduling & inquiries: goals, availability, or event details for speaking/workshops.
- Email list: name and email if you opt in to receive messages.
- Payment‑related: handled by third‑party processors (we do not store full card data).
Information collected automatically
- Device & usage: IP address, browser type/version, pages viewed, time on page, and referring/exit pages.
- Cookies & similar: to keep the site working, remember preferences, and understand usage (see Cookies).
- Embedded media: e.g., YouTube videos on our site may set their own cookies and collect usage data.
Do not submit sensitive health, financial, or legal details via public comments or unsecured channels. For client services, we will provide appropriate, secure options.
How we use information
- Respond to inquiries and provide services you request
- Schedule sessions and manage program/event logistics
- Send service updates or marketing emails (with your consent, where required)
- Improve site performance, content, and security
- Comply with legal obligations and enforce our terms
- Prevent, detect, and investigate misuse or security incidents
- Produce aggregated, non‑identifying analytics to understand usage trends
How long we keep information
We keep personal information only as long as necessary for the purposes described in this policy, to comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary based on data type and context.
Your rights & choices
- Access / update: request a copy of your data or corrections.
- Delete: ask us to delete your data where required by law.
- Opt‑out of marketing: use unsubscribe links in emails or contact us.
- Cookie controls: adjust your browser settings.
Depending on your location, you may have additional rights (for example, under GDPR or similar laws). We will honor applicable requests consistent with verification requirements and legal exemptions.
To exercise rights, please contact us.
Security
We take reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure; please share only information appropriate to the channel.
International data transfers
Our website and service providers may process data in the United States and other countries. If you access the site from outside the U.S., your information may be transferred to, stored, and processed in the U.S. or elsewhere.
Children’s privacy
Our site and services are intended for adults. We do not knowingly collect personal information from children under the age required by applicable law. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.
Changes to this policy
We may update this Privacy Policy to reflect operational, legal, or regulatory changes. Material updates will be posted on this page with a new “Last updated” date.
How to contact us
For privacy questions or requests, please use our Contact page. We aim to respond within 1–2 business days.